It's not in my job description, and that's that.

I'm taking an Industrial Organizational Psychology course this summer, and recently, we covered the topic of job descriptions--a subject I've thought a lot about since development of job descriptions was added to my job description at my former job. (You may need to re-read that a few times before it starts making sense).

Anywho, during the class, my instructor was adamant about the fact that a worker must never say "it's not in my job description" to a superior. If your manager tells you to do it, then do it. Otherwise, you come across as unmotivated, lazy, arrogant, or all of the above. I can understand the merit of this advice, but in my experience (as leader and worker), this kind of ready-and-willing compliance also has a dark side.

A former coworker of mine actually lost his job in part because he was constantly agreeing to do things outside his job description. He accepted random tasks as his main responsibilities sat waiting, and he eventually lost credibility in the eyes of his supervisor--all as a result of being too eager to please.

As a worker, to prevent this from happening, I've learned a handy managing up strategy: saying "Okay, sounds good, but here are the things that I am working on right now. Which of these items should I push down in order of priority so that I could take care of what you're asking me to do?" This reminds the leader of your role and its importance while showing your willingness to do what ever needs to be done--as long as it's really a priority.

As a leader, I've made the mistake of asking members of my group to do things outside of their roles and later kicked myself for doing it because (a) I had delegated the task to people who weren't the best fit for it and (b) they completed this task at the expense of their priorities (i.e. the stuff in their "job" descriptions). And I also risked (c) making them feel unappreciated or overworked. All very bad juju. A leader has to respect people's roles and only ask for them to step outside these roles if it really makes sense to do so and with an appropriate explanation of the request, and then adequate appreciation. And that's how you get good juju.

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